4.3

Google rating

198 reviews · 75% replied

Mont-Tremblant, Quebec

Point S - Pneus Lavoie

Not an award winner

AI summary

Point S Villemaire Pneus et Mécanique is a family‑owned auto service chain in the Laurentides and Lanaudière regions, operating six locations including Mont‑Tremblant. They sell, install and repair a wide range of tires for cars, SUVs, light trucks, heavy‑duty trucks and equipment, and also provide full automotive mechanical services—including brake, suspension, transmission, heating/air‑conditioning, and certified work on electric and hybrid vehicles. The shop also handles windshield repair/replacement and offers 24/7 emergency service.

Point S - Pneus Lavoie
Point S - Pneus Lavoie
Point S - Pneus Lavoie
Point S - Pneus Lavoie

AI summary

What the reviews say

Customers love the quick, friendly tire repairs and helpful staff, but several complain about rude service, unexpected fees, and missed appointments.

AI-generated from 122 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Fast same‑day flat repairs
  • Staff go above and beyond in emergencies
  • Clear explanations and honest billing when good
  • Helpful advice on tire selection

Areas to watch

Friction points or concerns that come up more than once.

  • Rude or dismissive customer service
  • Unexpected extra charges
  • Frequent appointment delays

Recurring themes

Topics customers talk about most often in their feedback.

speed of servicestaff attitudepricing transparencyappointment reliability

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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