53
InputKit score
4.1
Google rating
111 reviews · 0% replied
7
Years of activity on Google
Sainte-Julienne, Quebec
Piscine et Spa Jack-eau (succ. Ste-Julienne)
AI summary
Jack‑Eau is a family‑run business in the Laurentides that sells and services swimming pools and hot tubs. They offer new in‑ground and above‑ground pools, spa equipment, chemicals, accessories and filter cartridges, plus installation, opening/closing, repairs, and pool replacements. Customers can request quotes by phone or online.
AI summary
What the reviews say
Customers love the personable staff and fast, all‑included installations, but a few have experienced poor follow‑up or delayed spa deliveries.
AI-generated from 65 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Luc, Mathieu, Audrey praised)
- Fast, complete installation and delivery
- Helpful after‑sale support and quick problem solving
- Good value for price compared to competitors
- Wide product selection, often in stock
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on service issues
- Occasional delays or missed delivery promises
- Some complaints about product quality (e.g., pool liner)
- Limited lunch‑hour staffing
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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