62
InputKit score
4.3
Google rating
555 reviews · 67% replied
10
Years in business
Laval, Quebec
Pet Rouki FrouFrou Laval
AI summary
Rouki FrouFrou in Laval is a family‑run pet boutique that sells accessories such as collars, leashes, harnesses, clothing, bags, beds, toys and care products through an online store. They also provide in‑store services like pet grooming, styling and facilitate animal adoptions. The shop emphasizes respect, quality and a family‑friendly approach.
AI summary
What the reviews say
Pet Rouki FrouFrou Laval is praised for its friendly staff, thorough adoption support and skilled grooming, though some customers complain about high prices and occasional service lapses.
AI-generated from 371 reviews. May contain inaccuracies.
Reviews per month
Peak: 17 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, welcoming staff
- Personalized adoption guidance
- Highly skilled groomers (Shakira, Nathalie)
- Follow‑up calls after adoption
- Wide selection of boutique accessories
Areas to watch
Friction points or concerns that come up more than once.
- Prices often seen as high
- Inconsistent appointment handling
- Occasional grooming mistakes
- Mixed reports on transparency about health issues
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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