62
InputKit score
4.8
Google rating
207 reviews · 86% replied
10
Years in business
Saint-Laurent, Quebec
Martel Express Montreal Inc.
AI summary
Martel Express Montréal is a family‑owned moving and logistics company based in Saint‑Laurent, Quebec. It offers residential and commercial relocation services as well as freight and delivery logistics, partnering with firms such as United Van Lines, Armstrong and MoverOne. Operating since 1995, the business emphasizes personalized service and experienced crews.
AI summary
What the reviews say
Customers consistently praise Martel Express for its professionalism, punctuality and careful handling, making moves feel stress‑free, though a few isolated incidents of poor communication or language mismatches have been reported.
AI-generated from 178 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly professional and careful handling of items
- Prompt, on‑time arrivals and quick completions
- Clear, frequent communication from quote to delivery
- Competitive pricing and flexible scheduling
- Friendly, courteous crews that go the extra mile
Areas to watch
Friction points or concerns that come up more than once.
- Occasional language barriers with packers
- Rare delays or lost containers
- Some callers report slow response to inquiries
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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