/100
55
InputKit score
4.6
Google rating
334 reviews · 38% replied
13
Years in business
AI summary
What the reviews say
Customers love the caring staff and quick, compassionate care, especially for emergencies and end‑of‑life services, but many complain about high fees and occasional long wait times.
AI-generated from 173 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive veterinarians and technicians
- Responsive emergency appointments
- Compassionate euthanasia support
- Clear explanations and follow‑up calls
- Clean, welcoming facility
Areas to watch
Friction points or concerns that come up more than once.
- Prices often seen as excessive
- Long wait times during busy periods
- Inconsistent billing practices
- Occasional staffing shortages
Recurring themes
Topics customers talk about most often in their feedback.
pricingstaff empathyemergency availabilitywait time
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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