/100
58
InputKit score
4.4
Google rating
264 reviews · 0% replied
10
Years in business
AI summary
What the reviews say
Most clients praise the clinic’s caring vets, especially Dr. Robin, and the quick, affordable emergency care, though some complain about pricing transparency and occasional refusals of urgent cases.
AI-generated from 161 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, compassionate staff
- Quick emergency appointments, even Sundays
- Reasonable prices for routine care
- Clear communication and thorough explanations
- Long‑term trust from many pet owners
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected extra fees on some services
- Inconsistent handling of urgent cases
- Phone wait times can be long
- Occasional negative experiences with reception
Recurring themes
Topics customers talk about most often in their feedback.
pricingemergency availabilitystaff attitudecommunication
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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