62
InputKit score
3.7
Google rating
790 reviews · 2% replied
12
Years of activity on Google
Granby, Quebec
Best Buy
AI summary
Best Buy in Granby is a large consumer‑electronics retailer that sells computers, phones, TVs, appliances, smart‑home and security devices, plus accessories. The store also provides services such as Geek Squad tech support, mobile activation, battery and electronics recycling, trade‑in, in‑store pickup, and a low‑price guarantee.
AI summary
What the reviews say
Customers praise the helpful staff and price‑matching, but many report poor after‑sales service and warranty problems.
AI-generated from 367 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (e.g., Ali, Bertrand, Nicolas)
- Price‑match and occasional extra discounts
- Quick help from Geek Squad for simple issues
- Clean, well‑organized store layout
Areas to watch
Friction points or concerns that come up more than once.
- Warranty claims often denied or delayed
- Long wait times, especially near closing
- Inconsistent stock and inaccurate online info
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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