/100
64
InputKit score
4.2
Google rating
348 reviews · 65% replied
12
Years in business
AI summary
What the reviews say
Most clients love Animal 911’s caring team, clear pricing and quick emergency service, though a minority report high fees and occasional communication lapses.
AI-generated from 210 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, compassionate staff who treat pets like family
- Clear cost estimates and transparent pricing
- Responsive emergency appointments and follow‑up calls
- Skilled vets (e.g., Dr. Anabi, Dr. Chad) praised for expertise
- Clean, organized facility with good boarding care
Areas to watch
Friction points or concerns that come up more than once.
- Some customers find fees excessive or hidden
- Occasional long waits or scheduling mix‑ups
- Isolated reports of misdiagnosis or poor bedside manner
Recurring themes
Topics customers talk about most often in their feedback.
staff compassionpricing transparencyemergency availabilitycommunicationfacility cleanliness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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